Shipping Policy – BrandSaga

Effective Date: 01 April 2026

BrandSaga ensures reliable and timely delivery of packaging products across India.

1. Service Coverage

We deliver across PAN India including major cities and rural areas where logistics support is available.

2. Order Processing Timeline

  • Processing begins after:
    • Design approval
    • Payment confirmation
  • Production time depends on:
    • Order size
    • Customization level

3. Estimated Delivery Time

  • Standard delivery: 5–15 business days after production
  • Bulk orders may take longer

4. Shipping Charges

  • Calculated based on:
    • Delivery location
    • Weight and volume
  • Charges will be communicated before order confirmation

5. Tracking and Updates

  • Tracking details will be shared via:
    • SMS / WhatsApp / Email
  • Customers can track shipment in real-time

6. Delivery Conditions

  • Ensure accurate address and contact details
  • Customer or authorized person must be available at delivery

7. Delays and Exceptions

Delays may occur due to:

  • Weather conditions
  • Transport disruptions
  • Government restrictions

BrandSaga is not liable for such delays.

8. Damaged Shipment

If shipment is damaged:

  • Report immediately upon delivery
  • Provide proof for claim processing

9. Failed Delivery

  • If delivery fails due to incorrect details, re-delivery charges may apply

10. Contact Details

Phone: 9881127060 / 7066482666
Email: contact@brandsaga.in

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